Thursday, April 18, 2024

Patricia Pichardo on what introduced her to HealthSherpa, her interest for activism and social have an effect on, and what her conventional day looks as if


HealthSherpa strongly believes in growing inclusive, equitable areas, which construct consider, recognize and a way of belonging which can be important to our tradition and paintings. We’re excited to characteristic our colleagues and listen to extra about their studies at HealthSherpa, from their first touchpoints the entire approach as much as their tenure and expansion. On this publish, listen from Vice President of Product Control Patricia Pichardo, who opens up about why she stated sure to HealthSherpa, her private adventure to mission-driven paintings, and what her day by day looks as if.


I’ve been at HealthSherpa for just about 2 months now. There was once an acquisition at my ultimate corporation, and it ended in numerous trade; it opened my eyes to exterior alternatives. I began getting pinged so much through recruiters and there have been fascinating jobs opening up. I’d labored in liquor immediately sooner than HealthSherpa; however sooner than that, I’d labored in a mission-driven atmosphere, and I in point of fact neglected that project connectivity. 

So after I began exploring new alternatives, what in point of fact made HealthSherpa stand out was once the project, and the chance to do what I do professionally to usher some excellent into the arena.


Individually, when Typhoon Maria hit Puerto Rico in 2017, I discovered myself advocating for Puerto Ricans within the diaspora – it in point of fact aroused from sleep one thing inside me. With pals and different volunteers, we have been in a position to take action a lot – we helped folks get out of the Island, helped feed kids who have been going with out meals, helped folks get get entry to to elementary wishes. 

After this revel in, I began fascinated about different problems that weren’t essentially immediately impacting one thing that I used to be with reference to. So when Sarah (Ahn, Senior Recruiter) reached out to me about this function at HealthSherpa, it felt like a complete have compatibility for me. How would I recuperate if I were given ill, and I didn’t have ok insurance coverage? That could be a actual factor, an actual downside. And HealthSherpa is fixing it – and it’s a winning corporation, with a dedication to range, fairness and inclusion. It was once a complete no-brainer to mention sure to speak about this function.


There have been a couple of issues that stood out to me:

  • The human contact. I’d labored with excellent recruiters sooner than, however at HealthSherpa, it wasn’t simply the recruiter. Sarah presented me to the following individual, who introduced the similar nice contact and humanity to the method. It was once transparent that the recruiter and the hiring supervisor shared the similar values, and that there was once transparent aim informing the method. 
  • The candor. Sarah and the entire folks at the interview workforce have been very candid with me about what the actual issues have been, the actual wishes have been, and what the real truth at HealthSherpa appeared like.
  • The consider. The workforce relied on every different in an overly implicit approach. Later within the procedure, I were given to satisfy a few of my teammates, friends and direct reviews. The conversations felt natural and authentic with the workforce as neatly. It didn’t really feel just like the workforce was once being refrained from the method; they requested questions (and vice versa), and it confirmed me that the recruiter and hiring supervisor positioned numerous consider within the workforce, too – and from the conversations, it felt transparent that the consider existed in each instructions.

So, now not handiest are they human, and candid, however they consider every different. They really feel in point of fact at ease about every different’s positions. After I spoke to George (Leader Government Officer), he stated that he didn’t want to assess whether or not I’d be a excellent product chief – that was once Cat’s (Leader Product Officer) process. He simply sought after to determine whether or not I’d be a excellent have compatibility for the corporate normally, and to provide the chance to invite questions of some other co-founder who wasn’t managing this function.


I get up within the morning and determine a minimum of 3x/week sooner than beginning the day. After this, I sit down down and feature some quiet time. I spend time making plans my day, putting in place my conferences, and making sure that I’m arrange for luck for the remainder of the day. I generally have conferences after that – more or less 2-4hrs of conferences consistent with day, and 2-4 hrs of quiet time, whether or not pre-planned or ad-hoc. 

It’s an excellent mix of collaboration, listening in, and asking the correct questions and ensuring that we’re ready to make the correct choices. Generally my day ends with a gathering – a 1:1 with my supervisor or an instantaneous file, or a company-wide assembly. I’d concept that this could really feel abnormal as a result of I used to spend time on the finish of the day by myself, however I’ve discovered this in point of fact energizing. There’s additionally such a lot to be told – I go away the day nearly on a daily basis feeling energized and prefer I’m finding out. I go away the times very happy.


I’ve realized that there are issues that we take with no consideration, that don’t seem to be as simple as they appear. We all know about healthcare; no one is going thru existence without having it, with out collaborating on this gadget by some means. There may be such a lot to be told as a client – and it’s odd to consider this, as it’s one thing elementary, customary, wanted, and very important. You will get ill in the future, and also you will inevitably want healthcare. 

So, finding out the complexities of the gap is in point of fact vital. There are issues that chances are you’ll assume are easy and also you in finding out that they’re if truth be told very difficult. I’ve been coming near numerous this with humility, and depending at the those who I’ve been operating with to lend a hand me get on board. I 100% need to depend on my teammates to arrange me and grasp me up after I make errors.


I’d say two issues:

  • Should you’re fascinated about operating right here, don’t consider carefully. You will have to no doubt discover alternatives with us, and practice whilst you see one thing which may be a excellent have compatibility for you.
  • For somebody who isn’t so certain about HealthSherpa, for no matter explanation why – imagine the place you’re and the have an effect on you’re making the place you’re, after which imagine the prospective have an effect on that you must make operating on one thing that can lend a hand resolve any such massive downside. There’s not anything that feels higher than doing a role you experience, and figuring out how it’ll get advantages folks in an enormous approach.

Need to paintings with Patricia and the remainder of our extra special workforce? Click on
right here to discover present openings and listen to from extra teammates at HealthSherpa!


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