Tuesday, April 16, 2024

April product replace: Simple does it


You wish to have to make conversations more uncomplicated? So will we.

Right here’s Jake to turn you 4 new techniques you’ll be able to streamline buyer and workforce conversation.

Login much less and nonetheless be protected

We offered a 7-day login stretch on our desktop app. 

Now you’ll keep logged in even after your pc wakes from sleep or hibernation.

Keep an eye on the decision together with your headset

We had a large number of in-app requests for this one. 

Our consumers like to reply to, finish, and mute calls immediately from their fancy headsets.

So we made certain NextivaONE performs well with maximum Jabra and Poly/Plantronics headsets.

Notice: Plantronics units would require the hub device, to be had right here

Put out of your mind remembering extensions

Say you’re in Gross sales, however your caller in reality intended to touch Give a boost to…

Handy them off to the right kind workforce, you not need to each keep in mind that the Give a boost to extension is 8376 after which dial it.

Now you simply hit switch and select “Give a boost to workforce” out of your contacts.

Relieve the website hosting burden

It’s actually laborious to concentrate on giving an A+ video presentation while you stay having to click on to simply accept incoming assembly attendees.

Now you’ll be able to delegate what Jake (👆watch the video on the most sensible) calls the bouncer task.

The place do you in finding this atmosphere? We moved all audio, video, and host settings into one position. 

In finding assembly settings on the backside of your display each right through a video name and at the pre-call staging display (the place you select if wish to be on digicam or muted).

Wish to be informed extra?

To peer what else you’ll be able to now do, take a look at our Product Updates web page.


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